Ahmedabad, Gujarat, India
Summary
Led cross-functional process governance, digital innovation, and SCM transformation initiatives, driving significant improvements in operational efficiency and compliance across Vodafone's global operations.
Highlights
Led a Six Sigma project, increasing VPC Price Request accuracy from 78% to 99% and contributing to enhanced internal controls.
Improved right first-time order rates from 78% to 95% and enhanced catalogue purchase order service levels from 65% to 88% across Vodafone Markets.
Achieved 95% Purchase Order Compliance & Efficiency targets consistently for over 3 years, driving Happy PO initiatives and ensuring compliant processes.
Automated delivery date changes using 2 bots, eliminating manual intervention and saving 0.5 hours daily per category manager, reducing request processing time by 66% (from 3 to 1 day).
Developed and implemented over 15 Celonis dashboards, providing real-time data for process improvement across SCM.
Optimized SCM processes by identifying and archiving redundant procedures in ARIS and designing a comprehensive Core Business Model (CBM) framework for Global Devices.
Spearheaded S4 HANA capabilities system landscape implementation to support global logistics strategy and business transformation.
Led a team of 15+ Subject Matter Experts across diverse SCM projects, structuring and implementing strategic procurement operational strategies.